Shipping

UK ORDERS

UK Standard Shipping: £6 

We are working hard to get you your orders as soon as possible. We ask that you only contact us if the 7-14 working day delivery timeframe has passed and you have not yet had a dispatch confirmation email.

INTERNATIONAL ORDERS

International Shipping: £15 flat

We do ship internationally but it can take up to 2 weeks depending on the destination. We’ll email you the estimated delivery time once the order is placed.

MARKETPLACE ORDERS

Brands that ship directly to the customer may have their own rates of shipping. For such items the delivery and processing time can be even longer depending on the origin location of the Brand. Please be patient and be rest assured that your item will get shipped. Please refer to brand product details for specifics on delivery times. 

If you have items in your basket from multiple brands, you may see the total of all the shipping rates for those items as they are getting shipped to you from different locations.

TAXES & DUTIES

For international orders shipped by us or the brands themselves, you may be liable for additional taxes, import duties, clearance fees, brokerage fees or any other charges for the delivery of your order duties depending on your country of residence and the value of the items.  

Please note returns are not free and you will be responsible for returning the order to our UK Distribution Centre. The delivery company will contact you to clear the goods if the need arises.

DDP (Delivery Duty Paid) - We are working on it! 

We are working with our shipping partners to streamline the delivery experience even further so you don't have to worry about any additional fees. As we grow we will be able to do this. We'll update the shipping policy once we reach this milestone.  

If you still have questions, please don’t hesitate to contact us on hello@consciuscollective.com.